Independent Living Services
  • 03-Dec-2018 to 07-Jan-2019 (CST)
  • Conway, AR, USA
  • Hourly
  • Full Time





While this position specifies responsibilities, requirements and duties in certain operational areas, this person is an employee of Independent Living Services, Inc. and will be expected to respond to such requests not specifically contained herein.  This person must maintain the attitude that he/she works for the whole organization, and as such, exhibits proper cooperation, enthusiasm and interest in all areas deemed necessary for the continuing success of the ILS programs.  Knowledge of all policies and procedures of ILS and related corporations of Creative Living, Inc. and Sheltered Living Services, Inc. is required.  Knowledge of agency services and support system is required. 



The Office Manager works under the direct supervision of the Day Services Program Coordinator.  This position performs general office duties.  They act as office receptionist by greeting and directing visitors, screening calls, and providing general information and assistance.  Position will involve computer use of various programs, i.e., Windows98/WordPerfect/Quattro Pro/Excel/Microsoft Word.  They will perform related responsibilities as required or assigned.  This position requires familiarity with ILS Policies and Procedures, both business and program related.  This person needs a general knowledge of services to people with developmental disabilities and knowledge of DDS policies. 



The Office Manager will perform general office duties at the Profiles:

  1. Perform General Office Duties.
    1. Receptionist: answers telephone and handles "walk-in" traffic, when away from the phone or front, makes sure someone else is covering phones and walk ins.
    2. Files/reports/assists in organizing all paperwork/documentation
    3. Copies materials as needed
    4. Inventories and orders supplies
    5. Contacts repairman to service office equipment
    6. Assists the Day Services Program Coordinator as needed
    7. Other duties as needed by Day Services Program Coordinator


  1. Basic Computer Skills
    1. Assists with data entry for data base/computer files, etc.
    2. Assists with setting up and maintain spreadsheets


  • Duties relating to office management
    1. Opens Building Daily
    2. Schedules conference room and meetings
    3. Assists Services Program Coordinator with maintaining data bases and reports for all CARF and DDS requirements.
    4. Maintains daily attendance log
    5. Maintains records for billing
    6. Conduct and document all required emergency drills monthly and maintain a log
    7. Maintains housekeeping/Internal inspection log
    8. Coordinates and Purchases all supplies for Profiles Class Activities and Special Functions after they are approved by Day Services Program Coordinator.


  1. Other
  2. Participating in monthly evacuation drills, and assuring consumers understand what to do during the drills.
  3. Participates in all staff meetings and staff trainings as required by Profiles and ILS.
  4. Maintains confidentiality of all information received regarding ILS and the confidentiality shall be in compliance with ILS non-disclosure policy.


This job description is not intended to be all-inclusive, and employee will also perform other reasonable related job duties as assigned.


This organization reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.


Independent Living Services is an equal opportunity employer and does not discriminate on the basis of race, color, age, orientation, religion, disability, ethnicity, origin, marital status, or veteran status.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Ability to operate a vehicle and possess a valid AR driver's license in good standing and proof of vehicle liability insurance. ability to observe and record behavioral data, ability to communicate clearly with staff and consumers through use of telephone and other verbal means, possess good listening skills, ability to evaluate and determine consumer's strengths and needs.



High School education or equivalent. Basic knowledge of general office skills, i.e., typing, filing, calculator, copy & fax machine.



Ability to apply concepts such as fractions, parentages, ratios, and proportions to practical situations.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand, walk, and sit.  The employee is occasionally required to us hands to finder, handle or feel objects, tools, or controls; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.


The employee must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential junctions. While performing the duties of this job, the employee occasionally work near moving mechanical parts and in outside weather conditions and is occasionally exposed to wet and/or humid conditions.  The noise level in the work environment is usually moderate.



See Employee Handbook - Section 201 - 201A.  Benefits eligibility is based on category classification and hours worked per week.  NOTE: Part-time employees working less than 30 hours weekly do not qualify for benefits.




__________________________________________                                                              ____________________

Employee Signature                                                                                                            Date



__________________________________________                                                              ____________________

Supervisor Signature                                                                                                           Date



REV: 7/12

Independent Living Services
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